Regional Director Hybrid - US

Regional Director

Full Time • Hybrid - US
Benefits:
  • Earned Wage Access
  • Earned Wage Access
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
  • Wellness resources
As a Regional Director, you will play a critical role in driving the success of our retail stores by implementing strategic initiatives, managing financial targets, maximizing revenue and profitability, and fostering a high-performing team. You will have the opportunity to shape the customer experience and create a positive impact on our organization's growth.

What you'll do here: 

  • Perform store visits with the District Managers to evaluate and identify business opportunities to improve sales growth, and customer service.
  • Manage budgeting, forecasting and the P&L. Accountable for achieving monthly, quarterly, and annual financial targets and cash control in the assigned regional area.
  • Lead and support company initiatives.
  • Maximize revenue and profitability for each retail store within your regional territory.
  • Hire, develop and retain great talent.
  • Promote outstanding customer experience within each district and retail store within your regional territory.
  • Track sales and performance progress and provide consistent coaching and feedback.
  • Oversee and make recommendations for incentive programs that motivate the district and retail teams to achieve monthly sales targets; Collaborate on sales promotion activities to maximize revenue.
  • Monitor store profitability, manage payroll, and expense budgets, and work collaboratively with leadership to develop long range goals and objectives.
  • Collaborate on annual budgets, forecasts, and sales reports.
  • Facilitate and execute new store openings, relocations and /or closing of existing locations.
  • Work to resolve issues that affect the stores’ service, efficiency, and productivity.
  • Monitor customer, market and competitor activity and provide feedback to company leadership team and other company work groups.
  • Conduct regular store audits and track trends to ensure action plans and control procedures are in place and observed.
  • Inspect premises of stores to ensure that adequate security exists and that physical facilities comply with safety and environmental codes and ordinances.
  • Follow all company safety standards and practices, accident reporting procedures, and applicable OSHA regulations.
  • Other duties as assigned.

Skills you’ll bring for success:

  • Bachelor’s degree in business, retail, management, or related field, or equivalent work experience required.
  • Top candidates for this position will have a minimum of five years multi-unit retail management experience managing a retail store providing a high level of customer service, performing multiple tasks in a fast-paced environment, and consistently meeting sales goals.
  • Proficiency with Microsoft Office Suite: Word, Excel, and PowerPoint.

Travel Requirement: 

  • Regional travel up to 75% required (could be higher based on area). Overnight travel will be required.
  • Must have reliable transportation, valid driver’s license, and proof of personal auto insurance
  •  A flexible schedule is essential, including availability to work weekends and holidays as needed. 
What you’ll get if you join us: 

  • Competitive Salary + Bonus 
  • Unlimited Paid Time Off + 11 Paid Holidays 
  • 401k + Match 
  • Medical, Dental, and Vision 
  • Pet Insurance 
  • Company Celebrations and Appreciation Events 
  • Fast-paced, innovative culture with an open and collaborative environment 
  • Ample opportunity to develop core and new skillsets and have a stake in your own success 
  • Freedom to create your best work and make a visible impact on the organization 
  • Opportunities for advancement within the organization

Flexible work from home options available.

Compensation: $104,000.00 - $112,000.00 per year




PTIN Certification: Yes

Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

CANDIDATE ACKNOWLEDGEMENT:

Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.

I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.

I understand that the completion of this application is a preliminary step to employment.  It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. 

By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.

By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.

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