- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- 401(k) matching
- Wellness resources
What you'll do here:
- Ensures LAN/WAN integrity by evaluating, implementing and managing appropriate software and hardware solutions; manage the documentation and administrate needs of a LAN/WAN infrastructure including those in our virtual environments.
- Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
- Design and optimize network solutions that include routers, switches and firewalls to maximize network and Data Center (physical and virtual) up time.
- Develop maintenance routines for network infrastructure including those in the cloud.
- Manage security processes for network elements and provide mitigation plan for security issues.
- Responsible for software updates and patches on various nodes on the network.
- Proactively analyzes vulnerabilities in the network and provide a strategy for mitigation.
- Coordinate and install wide area network components, coordinating carriers circuit installations, configuration and hardware deployment.
- Work with management to develop strategy for operational SLAs to ensure contractual obligations are met.
- Provide Tier II and Tier III support per requests from various constituencies.
- Investigate and troubleshoot issues.
- Provide off hours support as needed via on call program.
- Other job duties as assigned.
- Bachelor's degree in Computer Science, Engineering, Math or related technical degree preferred
- Minimum CCNA or Network+ or equivalent certification required; CCNP preferred
- At least 5 years’ experience in computer systems and network technologies, including NAC, routing, switching, cloud and trunking/LAG
- Experience with log correlation tools; preferably Splunk
- Experience with QoS design, development, and management
- Experience with Cisco ASA, Palo Alto and/or router-based IOS firewalls
- Experience with IDS/IPS technologies
- Working knowledge of management tools (CiscoWorks, Solarwinds, Cisco Prime, PRTG)
- Experience designing, implementing, and administering Cloud environments, specifically AWS, is strongly preferred
- Working knowledge and deployment experience of BGP, OSPF and EIGRP in complex LAN/WAN topologies
- Hands-on experience with VPN and encryption technology
- Experience with SIEM technologies; Splunk preferred
- Working knowledge of AI technology IE: ChatGPT, CoPilot, etc.
- Competitive Salary + Bonus
- Unlimited Paid Time Off + 11 Paid Holidays
- 401k + Match
- Medical, Dental, and Vision
- Pet Insurance
- Company Celebrations and Appreciation Events
- Fast-paced, innovative culture with an open and collaborative environment
- Ample opportunity to develop core and new skillsets and have a stake in your own success
- Freedom to create your best work and make a visible impact on the organization
- Opportunities for advancement within the organization
Flexible work from home options available.
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we’re not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we’re proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we’re always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
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